Reset a forgotten password

Recover access if you can’t remember your password.

  1. 1On the sign-in screen, tap “Forgot password?”
  2. 2Enter the email address on your account.
  3. 3Check your email for a reset code (also check spam).
  4. 4Enter the code and choose a new password.
  5. 5Sign in with your new password.

Good to know. If no email arrives within a few minutes, make sure you’re using the exact address you signed up with. Still stuck? Contact support and we’ll help verify your identity.

Still need help?

We reply within one business day.