Terms & Conditions

1. Who can use Sylbma

You must be at least 18 years old (or the age of majority where you live) to create a shop account, and at least 13 to use Sylbma as a client. You are responsible for the accuracy of the information on your account and for keeping your credentials secure.

2. What Sylbma is — and isn't

Sylbma is a software platform that connects barbershops with their clients and gives shops tools to run their business. Sylbma is not a party to the service relationshipbetween a shop and its clients: the shop provides the haircut, sets its prices, deposits, and policies, and is responsible for the quality of its services. Disputes about a visit are between the client and the shop, though we'll help where we reasonably can.

3. Bookings, deposits & cancellations

• Shops set their own availability, prices, deposit requirements, and cancellation rules.
• Deposits collected at booking count toward the final bill and are governed by the shop's stated policy.
• Shops may reschedule or cancel appointments; when that happens the client is notified through the app.

4. Payments

Card payments are processed by Stripe under their own terms. Sylbma never stores card numbers. Shops are responsible for the taxes on their sales. Cash payments recorded in the app are strictly between the shop and the client.

5. Subscriptions

Shop accounts run on a paid subscription billed through Stripe. Subscriptions renew automatically each billing period until cancelled. You can cancel any time; access continues until the end of the paid period. Prices may change with at least 30 days' notice.

6. Acceptable use

You agree not to:

• Use Sylbma for anything unlawful or fraudulent
• Harass, spam, or deceive other users
• Upload content you don't have rights to
• Probe, scrape, overload, or attempt to breach the platform
• Enter client data you don't have a lawful basis to store (see the Privacy Policy)

We may suspend or terminate accounts that violate these terms.

7. Your content

You keep ownership of the content you add (shop photos, service descriptions, notes). You grant Sylbma a limited license to host and display it solely to operate the service.

8. Intellectual property

The Sylbma name, logo, app, and website are our intellectual property. Don't copy, resell, or create derivative works from them without written permission.

9. Disclaimers & liability

Sylbma is provided "as is." We work hard to keep it fast, secure, and available, but we can't guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, our total liability for any claim related to the service is limited to the amounts you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages, or for the acts of shops or clients.

10. Termination

You can delete your account at any time (see Account Deletion). We may suspend or terminate accounts for breach of these terms, with notice where practicable.

11. Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules.

12. Changes

We may update these terms; material changes will be announced in the app or by email before taking effect. Continued use after changes take effect means you accept them.

Contact

Questions about these terms: [email protected].